How We Rate Casinos
At Aerospace IGDs, we evaluate betting apps and online casinos using a rigorous, transparent methodology. Our ratings help UK players identify safe, fair, and rewarding platforms. Below, we outline the criteria we consider in descending order of importance.
1. Licensing & Regulation
Regulatory compliance is the foundation of our casino ratings. We prioritise platforms licensed and regulated by recognised authorities, including:
- UK Gambling Commission (UKGC) – The primary regulator for operators serving British players
- Malta Gaming Authority (MGA) – An established European licensing body with strict standards
- Curaçao eGaming – A secondary licence often held alongside primary regulators
- Local GB-specific licenses – Where applicable, demonstrating commitment to UK jurisdiction
Unlicensed or poorly regulated casinos receive significantly lower ratings, regardless of other features.
2. Game Selection & Software Providers
We assess the breadth and quality of gaming options available:
- Slot Games – Variety, themes, and RTP (Return to Player) percentages
- Live Casino – Live dealer games, table variety, and streaming quality
- Table Games – Roulette, blackjack, baccarat, and poker variants
- Software Providers – Partnerships with reputable developers (e.g., NetEnt, Pragmatic Play, Evolution Gaming)
Casinos offering diverse, well-sourced content from multiple providers score higher.
3. Bonus Terms & Wagering Requirements
We scrutinise promotional offers for fairness and transparency:
- T&Cs Clarity – Clear, accessible terms and conditions without hidden clauses
- Rollover Requirements – Reasonable wagering multipliers (we flag unrealistic requirements)
- Maximum Cashout Limits – Whether winnings are subject to restrictive caps
- Bonus Restrictions – Game eligibility, time limits, and player eligibility
Generous, transparent bonus structures improve ratings; predatory terms lower them significantly.
4. Payment Methods & Withdrawal Speed
We evaluate the range and efficiency of financial options:
- Crypto Payments – Bitcoin, Ethereum, and other cryptocurrency options
- E-Wallets – PayPal, Skrill, Neteller, and similar services
- Bank Transfers – Direct transfers and card payments
- Withdrawal Speed – Processing times and reliability
Platforms with multiple payment options and fast, consistent withdrawals receive higher ratings.
5. Customer Support
We test and rate the quality of player support:
- 24/7 Live Chat – Immediate assistance at any time
- Email Support – Response time and quality of replies
- Responsiveness – How quickly issues are resolved
- Multi-language Support – Availability in relevant languages for UK players
Casinos with accessible, responsive customer service receive higher scores.
6. Mobile Experience
We assess the quality of mobile gaming:
- Responsive Design – Seamless functionality across smartphones and tablets
- Dedicated Apps – Availability on iOS and Android platforms
- Performance – Speed, stability, and user interface quality
- Feature Parity – Whether mobile offers the same games and functionality as desktop
Casinos with optimised mobile experiences and quality apps score higher.
7. Responsible Gaming Tools
We prioritise platforms that prioritise player safety:
- Deposit Limits – Customisable daily, weekly, and monthly caps
- Self-Exclusion – Options to suspend or close accounts temporarily or permanently
- Cooling-Off Periods – Mandatory breaks from gambling activity
- Gambling Support Resources – Links to support organisations like GamCare and Gamblers Anonymous
Robust responsible gaming features are essential; their absence significantly impacts ratings.
8. Our Rating Scale
We rate casinos on a scale of 1 to 10, reflecting overall quality and suitability for UK players:
- 9–10 – Excellent. Top-tier platform with exceptional regulation, features, and player protection.
- 7–8 – Good. Reliable casino with solid offerings and compliance; recommended for most players.
- 5–6 – Average. Acceptable platform with some strengths and minor weaknesses; proceed with caution.
- 3–4 – Poor. Significant concerns regarding regulation, fairness, or service quality.
- 1–2 – Avoid. Serious regulatory, safety, or ethical red flags; not recommended for UK players.
Final ratings reflect a weighted calculation of all criteria above, with licensing and regulation carrying the greatest influence. We update our assessments regularly to reflect changes in casino operations and regulatory status.